Refund and Returns Policy
Last updated: October 11, 2026
At ELECTROPICO, every product is created to bring music, color, and original style into your world. We want you to feel confident about every purchase.
Please review our return and refund policy before placing an order.
1. Made-to-Order Apparel
All ELECTROPICO apparel is produced especially for you after your order is placed.
Because our products are made to order, all sales are final for incorrect sizing, change of mind, or personal preference.
We do not accept returns or exchanges for these reasons.
Important: Sizing may differ from standard US sizes. Please review the size chart provided on each product page before ordering.
2. Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, misprinted, or different from what you ordered, please contact us.
Email: shop@electropicoworld.com
Please include:
- Your order number
- A description of the problem
- Clear photographs of the item and any affected packaging
We recommend contacting us within 14 days of delivery so we can promptly investigate the issue with our production partner.
If the issue is confirmed, we will arrange an appropriate replacement or refund at no additional cost to you.
This reporting recommendation does not limit any rights provided by applicable law.
3. Digital Music Downloads
Digital music purchases are generally final once the purchased files have been delivered or made available for download.
We do not offer refunds for accidental purchases, change of mind, or personal preference.
If you receive an incorrect, corrupted, or inaccessible file, please contact us at shop@electropicoworld.com.
We will work to provide a functioning replacement download or an appropriate refund if the issue cannot be resolved.
Nothing in this policy limits applicable consumer rights.
4. Shipping & Delivery
ELECTROPICO currently ships physical products exclusively within the United States.
Our apparel is made to order. Estimated production and shipping timelines are provided on individual product pages.
Delivery estimates are not guaranteed. If an order cannot be shipped within the stated timeframe, we will provide notice and any cancellation or refund options required by applicable law.
For delayed or missing shipments, please contact us with your order number so we can investigate.
5. Order Cancellations
Because made-to-order production can begin shortly after an order is submitted, cancellation requests cannot always be accommodated.
If you need to request a cancellation, contact shop@electropicoworld.com as soon as possible.
If production has not begun, we may be able to cancel the order. If production has already started, cancellation may not be possible, subject to applicable law.
6. Refund Processing
Approved refunds will generally be issued to the original payment method.
Processing times may vary depending on your bank or payment provider.
7. Contact Us
For questions about purchases, shipping, returns, or digital downloads:
ELECTROPICO WORLD
Email: shop@electropicoworld.com
Website: https://electropicoworld.com
Music you can feel. Fashion you can wear.